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As Scams Get Sophisticated DMV Reminds Public - Real Doesn't Play on Fear

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Black Mercedes-Benz driving on a road, viewed from a low-angle perspective with trees in the background.

Charleston, W.V. -- As scammers become more sophisticated, West Virginia Division of Motor Vehicles (DMV) is warning the public about new and continuing scams circulating around the country.

  • ​Scams play on fear and request immediate action.
  • Scams rely on something you didn't know you owed, because you don't!
  • Scams rely on confusion - some common themes of recent sams are unpaid parking violations or turnpike tolls. DMV does not collect these. 
  • Recent scams pretending to be DMV have arrived by text, but scams can be delivered on paper or by email. A recent scam claiming to be from Kanawha County Municipal Court even used the state seal.
  • As scams become more sophisticated, they can look like real communications, so if you are unsure you can call DMV at (800) 642-9066 to verify if you received something suspicious claiming to be DMV.

​Continued focus on making the public aware of scams is necessary as scams continue to evolve. Please share the word with family, co-workers and friends who may not be on social media or watching the news. 

DMV’s website is dmv.wv.gov, and toll free phone number, again, is (800) 642-9066.  DMV will always take the time to answer guests questions. ​

Contact Name
Jennifer Dooley

Contact Phone